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Cash Register Manuals - Royal - Royal 500DX Owners Manual

Royal 500DX Cash Register Programming & User Manuals

File Type
Owners Manual

Table of Contents
1 Welcome
Before Starting 1
What is in the Box? 2
Important Phone Numbers 2
2 Getting Started
Plugging in and Putting in the Batteries 3
Installing the Paper Roll 5
Installing the Barcode Reader 6
PC-Based Software 7
Setting the Date And Time 7
Programming the Sales Tax 8
Programming Department Keys 9
3 Getting To Know the Cash Register
About the Displays 10
Opening and Closing the Customer Display10
About the Numeric Display12
Using the Mode Key Area 12
Using the Keyboard 14
Using the Cash Drawer 15
ii Alpha 500DX User’s Guide
Using the Accessory Drawer 16
Using the Counterfeit Detector Feature 16
About Paper Money 17
Detecting Suspicious Money 17
4 Setting Up Your Cash Register - the Basics
Using the Displays 19
The Clerk Display 20
Setting Alphanumeric Descriptions 20
Alphanumeric Code Chart 21
Using Single Width Characters 23
About Programming Numbers in Logo Messages 23
Using Double Wide Characters 23
Programming a Store Logo or a Commercial Message 24
Setting the Commercial Message in the Footer 27
Setting Clerk Numbers and Names 28
Using the Clerk System 30
Setting the Machine Number 30
Setting X and Manager Passwords 31
Printing the Quick Start Program Confirmation Report 32
Before Going to Register Mode 33
Error Codes 34
Clearing an Error 34
5 Setting Up Your Cash Register - Advanced
Programming Department Keys 37
Setting Standard and Gallonage Mode 39
Programming Multiple and Single Items 39
Programming High Digit Lock-out (HDLO) 39
Programming Tax Status 40
Programming Department Preset Price 41
Assigning Department Number Keys 41
Programming Department Names 42
Programming Scrolling Messages 45
Programming Scrolling Message Display Times 46

Alpha 500DX User’s Guide iii
Setting the Off Message 46
Setting the Mode Message47
Setting the Sales Message Start and Stop Times47
Setting the Idle Messages48
Setting the Amount of Time Letters Appear in the Display 49
Programming the Credit Keys49
Programming PLU Descriptions51
Programming PLUs without a Barcode Reader 51
Programming PLUs with the Barcode Reader52
Setting the Decimal Points53
Setting the Rounding Rates 54
Programming Discounts 54
Programming Minus Percentage Discounts 54
Programming Coupon Discounts55
Programming Plus Percentage Add-ons58
Programming Flag Options59
6 Ringing up Sales and Using Training Mode
Ringing up Sales65
Ringing up Sales with the Barcode Reader67
Using Training Mode 67
7 Programming Complex Tax Rates
Setting the Tax Rates70
8 Running Reports
Running the Program Confirmation Report 73
Running the Department Confirmation Report 75
Running the PLU Confirmation Report75
Running the Department Sales Report76

Running Management Reports 76
About X Readings 77
About Z Readings 77
About Management Reports 78
Running a Cash-In-Drawer Report78
Running a Clerk Report79Contents
iv Alpha 500DX User’s Guide
Running a Financial Report 79
Financial Report Example 80
Running an Hourly Report 82
Running PLU Reports 83
9 Maintenance and Options
Installing a New Paper Roll 85
Using the Battery System 86
About the Serial Port 87
Ordering Supplies and Accessories 89
10 Troubleshooting
Error Codes 90
I Hear an Error Beep 90
Sec code error appears in PRG, X OR Z modes 91
If Clerk E12 Displays In REG 1 or REG 2 Modes 91
PE Printer Error 91
The Register Does Not Work at All 92
Opening the Drawer When There is no Power 92
Half System Clear 93
Full System Clear 93
If Nothing Helps 93
11 Examples
Sample Receipt 96
Transaction Codes 97
Adding Tax to a Non-Taxable Department 98
Cash Sale With Tendering Change 98
Cash Sale Without Tendering Change 99
Charge Sale 99
Coupon Discount Sale100
Credit Return101
Credit Sale101
Dept Shift Key101
Exempting Tax On An Item102
Exempting Tax on the Entire Sale 102
Alpha 500DX User’s Guide v
Gallonage Sales Transaction 103
Minus Percentage Discount Sale 103
Multiplication of a Department Unit Price 104
Multiplication Sale 104
Multiplying By A Fraction 105
No-Sale Function 105
Overriding a PLU Sale 106
Paid-Out Sale 106
PLU Sale 106
PLU Sale With PLU Description 107
Plus Percentage Sale 107
Received-On-Account Sale 108
Registering A Department Unit Price 108
Registering A Reference Number 108
Return Sale 109
Split Tendering Sale 109
Temporarily Overriding a PLU Price 110
Use the Error-Correct /Void Key 110
Voiding A Coupon Sale 111
Voiding a Department Preset Price 111
Voiding a Department Preset with a Coupon Discount 112
Voiding a Department Preset with a Minus Percentage Discount 112
Voiding A Minus Percentage Discount Sale 113
Voiding a Multiplication of a Department Preset Price 113
Voiding A Multiplication Sale 114
Voiding a PLU Multiplication Sale 114
Voiding a PLU Sale 115
Voiding a PLU Sale with a Coupon Discount 115
Voiding a Plu Sale with a Minus Percentage Discount 116
Voiding a PLU Sale with a Plus Percentage Rate 116
Voiding a Plus Percentage Sale 117
Voiding A Sale 117
vi Alpha 500DX User’s Guide
A Calculating State Tax Table Codes 118
Calculating Your Tax 118
Example Tax Chart 122
The Worksheet 123
Programming the State Tax 124
B GST/PST System for Canada125
Canadian Tax Programming Example 125
C Product Information 128
Specifications and Safety 128
Safety Notice129
Limited Warranty130
Description Tables 131

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